Welcome to Restoration Medix LLC ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from visitors to our website and users of our services.

By subscribing to or using our SMS service, you agree to this Privacy Policy.

Effective Date: 11/17/2024

1. Information We Collect

1.1 Personal Information

When you use our website and services, we may collect personal information such as your name, address, phone number, and email address. This information is collected when you voluntarily provide it to us through forms or other means.

1.2 SMS Opt-In Information

When you provide your phone number and opt in to receive SMS communications, we collect and store your consent, including the date, time, and method of opt-in. This information is used solely for communication purposes related to our services.

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar tracking technologies to automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, device type, pages visited, time spent on pages, and referring website addresses.

These technologies help us understand how users interact with our website, improve functionality, and enhance user experience.

We may use third-party analytics and tracking services, which may include tools such as Google Analytics or similar platforms, to monitor and analyze website traffic and usage. These services may use cookies and other tracking technologies to collect information about your interactions with our website and other websites over time.

We may also use tracking technologies for marketing and advertising purposes, including measuring the effectiveness of campaigns and delivering relevant content (if applicable).

Cookies are small data files stored on your device. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of certain parts of our website.

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1 Personal Information Usage

We use your personal information to provide, operate, and maintain our services, communicate with you, and respond to inquiries.

2.2 SMS Communication Usage

If you opt in to receive SMS messages, we may use your phone number to send you service-related messages, appointment reminders, updates, and other relevant communications. Message frequency may vary. Message and data rates may apply.

2.3 Sharing of Personal Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Opt-In Consent

Before collecting your information, we will obtain your explicit consent through an opt-in mechanism.

3.1 SMS Opt-In Consent

By providing your phone number and opting in, you expressly consent to receive SMS communications from Restoration Medix LLC. Consent is not a condition of purchase. You may opt out at any time by replying STOP.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business and delivering services, including sending SMS or email communications. These providers are required to maintain the confidentiality and security of your information.

4.2 Legal Compliance

We may disclose your information when required to do so by law or to protect our rights, privacy, safety, or property, or that of our users or others.

5. Your Choices

You have the following choices regarding your personal information:

5.1 Access and Update

You may access or update your personal information by contacting us at any time.

5.2 Opt-Out

You may opt out of receiving SMS or email communications at any time by following the unsubscribe instructions included in those messages or by replying STOP to any SMS message.

5.3 Help

Reply HELP for assistance with SMS messaging, or contact our support team directly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Thank you for visiting Restoration Medix LLC. Your privacy is important to us, and we are committed to safeguarding your personal information and ensuring it is handled responsibly and securely.